Terms and Conditions

Effective Date: 1/13/2025

Welcome to A Plus Garage Doors (referred to as “we,” “our,” or “us”). These Terms and Conditions govern your use of our website, services, and products. By accessing or using our website or engaging our services, you agree to comply with these Terms and Conditions. If you do not agree, you must refrain from using our services.

1. Definitions

1.1 Services: Refers to all garage door repair, replacement, installation, maintenance, and related services offered by A Plus Garage Doors.

1.2 Client: Refers to the individual or entity utilizing our services or purchasing our products.

1.3 Website: Refers to our online presence at [Insert Website URL], where information about our services and products is provided.

2. Scope of Services

2.1 A Plus Garage Doors provides residential and commercial garage door services, including but not limited to repairs, installations, and maintenance.

2.2 All services are subject to availability and are performed based on the details agreed upon at the time of scheduling.

2.3 We reserve the right to refuse services at our discretion, including but not limited to cases involving unsafe conditions or inappropriate behavior by the client.

3. Estimates and Payments

3.1 Estimates:

  • We provide free or paid estimates, as specified. Estimates are valid for 30 days unless otherwise stated.
  • Changes to the scope of work may result in revised estimates.

3.2 Payments:

  • Payment for services is due upon completion unless otherwise agreed in writing.
  • Accepted payment methods include cash, credit card, and other forms specified on our website.
  • A Plus Garage Doors reserves the right to charge interest on overdue payments at the maximum rate allowed by law.

3.3 Deposits:

  • Certain services may require a deposit, which will be applied toward the total cost of the service.
  • Deposits are non-refundable unless specified otherwise.

4. Cancellations and Rescheduling

4.1 Clients may cancel or reschedule appointments by providing at least 24 hours’ notice.

4.2 Failure to provide sufficient notice may result in a cancellation fee.

4.3 A Plus Garage Doors reserves the right to reschedule appointments due to unforeseen circumstances, including but not limited to weather conditions or emergencies.

5. Warranties

5.1 Product Warranty:

  • Any warranties on products (e.g., garage door openers, springs) are subject to the manufacturer’s terms and conditions.
  • Warranty claims must be made within the specified period and require proof of purchase.

5.2 Limitations:

  • Warranty coverage is void if the client fails to perform recommended maintenance or uses the product/service improperly.

6. Liability

6.1 A Plus Garage Doors is not liable for:

  • Damage caused by pre-existing conditions, structural issues, or prior installations.
  • Injuries or damages resulting from misuse or improper maintenance of garage doors or related products.

6.2 Our total liability under these Terms and Conditions is limited to the amount paid for the specific service or product in question.

7. Client Responsibilities

7.1 Clients are responsible for:

  • Providing accurate information about the property and specific service needs.
  • Ensuring safe and accessible conditions for our technicians.
  • Notifying us promptly of any issues with completed services.

7.2 Clients must not attempt to repair or modify garage door components covered under warranty without our authorization.

8. Intellectual Property

8.1 All content on our website, including text, graphics, logos, and images, is the property of A Plus Garage Doors or its licensors.

8.2 Unauthorized use, reproduction, or distribution of our intellectual property is prohibited.

9. Privacy Policy

9.1 Our collection and use of personal information are governed by our Privacy Policy.

10. Third-Party Services and Products

10.1 A Plus Garage Doors may recommend third-party products or services. We are not responsible for the quality, performance, or warranties of such third-party offerings.

10.2 Clients are advised to review the terms and conditions of third-party providers independently.

11. Force Majeure

11.1 A Plus Garage Doors is not responsible for delays or failures to perform services due to events beyond our control, including but not limited to natural disasters, labor disputes, or government actions.

12. Dispute Resolution

12.1 Any disputes arising from these Terms and Conditions will first be addressed through informal negotiation between the parties.

13. Governing Law

13.1 These Terms and Conditions are governed by the laws of the State of North Carolina, without regard to conflict of law principles.

14. Changes to Terms and Conditions

14.1 A Plus Garage Doors reserves the right to modify these Terms and Conditions at any time. Updates will be posted on our website, and continued use of our services constitutes acceptance of the revised terms.

15. Contact Us

15.1 For questions or concerns regarding these Terms and Conditions, contact us.

By engaging our services or using our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.