Before Calling a Garage Door Expert: 3 Simple Steps to Prepare

When your garage door needs some TLC, an expert repair and installation company can have it working like new in no time. But before you make the call, there are a few things you can do to potentially save yourself time, effort, and money.


1. Diagnose the Issue

Take a quick look at your garage door to see if you can pinpoint the problem. Some issues are easy to spot—like a snapped spring or visible damage from an accident. In other cases, the issue might be less obvious, such as the door refusing to move or making unusual sounds.

By identifying the problem ahead of time:

  • You help technicians prepare for the job by letting them know what to bring.
  • You might save the cost of a visit! For some common issues, professionals can walk you through a fix over the phone.

Provide as much detail as possible, such as:

  • The type of spring your door uses.
  • The make and model of the door or opener.
  • The door’s current condition.

2. Check for Common Problems

Some garage door issues are surprisingly easy to address yourself.

  • Door Won’t Open or Close Properly
    If your garage door stops mid-operation or doesn’t move at all, check the photo-eye sensors. Dirt, debris, or objects obstructing the sensors can prevent the door from operating.
  • Lights Blinking on the Opener
    This might indicate an obstruction or misalignment of the sensors. A quick cleaning or adjustment can sometimes solve the issue.
  • No Power?
    Ensure that the opener is plugged in and that your home hasn’t experienced a tripped breaker.

3. Clear Space for Technicians

Before professionals arrive, make sure there’s enough room for them to work effectively.

  • Inside the Garage
    Clear away clutter, especially around the tracks and opener. For installations, remember that technicians need space to fit and maneuver large door panels—up to 16 or 18 feet long for double doors.
  • Driveway Access
    Park vehicles away from the driveway to give the service truck easy access to your garage. This makes it faster and safer to unload tools and materials.

A Smooth Repair Process Starts with Preparation

Following these steps ensures that technicians can get your door operational quickly and efficiently. A little preparation goes a long way toward making the entire process hassle-free!

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